Privacy Policy — TikTik Online
About the Privacy Policy — TikTik Online
Last updated: 26 March 2026
TikTik Online (hereinafter: "the Company", "we") operates the site tiktik-online.co.il (hereinafter: "the Site"). This privacy policy explains how we collect, use, store, and protect your personal information, in accordance with the Israeli Privacy Protection Law, 5741-1981, and the Privacy Protection Regulations (Data Security), 5777-2017.
1. What information we collect
When using the site and purchasing tickets, we may collect the following information:
- Personal details: Full name, email address, phone number, shipping address
- Payment details: Credit card number (processed securely through licensed payment processors — we do not store credit card numbers on our servers)
- Technical information: IP address, browser type, operating system, pages viewed, visit times
- Cookies: To improve browsing experience, analyze traffic, and remember preferences
2. Why we use the information
- Processing orders and delivering tickets
- Contacting you regarding your order (changes, updates, confirmations)
- Improving the site and customer service
- Sending updates and promotions (only with explicit consent, with the option to unsubscribe at any time)
- Anonymous statistical analysis to improve the service
- Compliance with legal and regulatory requirements
3. Sharing information with third parties
We do not sell or rent out your personal information. Information will only be shared in the following cases:
- Service providers: Payment processing companies, delivery companies, ticket suppliers — only to the extent required to fulfill the order
- Legal requirement: A court order or a request from an authorized authority
- Protecting rights: Preventing fraud or protecting the Company's rights
4. Data security
We take advanced security measures to protect your information:
- SSL/TLS encryption on all pages
- Secure credit card processing through PCI-DSS-certified providers
- Limited access to personal information, restricted to authorized employees
- Encrypted, secure backups
- Ongoing security monitoring
5. Cookies
The site uses cookies for the following purposes:
- Essential cookies: Shopping cart function, account login
- Performance cookies: Google Analytics — anonymous traffic analysis
- Marketing cookies: Facebook Pixel, Google Ads — only with consent
You can manage your cookie preferences through your browser settings.
6. User rights
Under Israeli privacy law, you have the following rights:
- Access: To request to see the information we hold about you
- Correction: To request correction of incorrect information
- Deletion: To request deletion of your information (subject to legal requirements to retain information)
- Removal from the mailing list: At any time, via the unsubscribe link in emails
For any privacy-related request, you can contact us by email: info@tiktik.co.il
7. Data retention
We retain personal information for the period required for the purposes for which it was collected, and at least as required by law (including tax and financial regulation laws). Information no longer required is securely deleted.
8. Minors
The site is intended for users over the age of 18. We do not knowingly collect information from minors. If we become aware that information about a minor has been collected, we will delete it immediately.
9. Policy changes
We may update this policy from time to time. Material changes will be published on the site. Continued use of the site after an update constitutes agreement to the updated policy.
10. Contact
TikTik Online
HaMelacha 3, Tel Aviv-Yafo
Phone: 073-272-6000
Email: info@tiktik.co.il
