TikTik in the Media - Globes ynet Channel 5 ONE Reshet

After many years in the field and the extensive experience we've gained, including from the Israelmedia, we have been asked many times to give an "expert opinion" on consumer programs, feature stories and even the news. Further down this page you'll find a variety of articles written about us or with our assistance, across all the different media platforms covering sports and concerts in Israel. TikTik has been covered in 56 articles in the Israeli media — Walla, Israel Hayom, Sport Channel, PassportNews, ynet, ICE, Globes and ONE — between 2017 and 2026. All the articles are linked on this page and can be checked at the source.

TikTik: All the Highlights 2016 - 2022

Channel 13 News | TikTik's Tips 2021

Channel 10 News | World Cup 2018

Reshet 13 | 2024

Short and to the Point | With Shira Felix

More articles about us on Globes ynet Channel 5 ONE Reshet Mako

For more information call 073-2726000 or leave your details and one of our representatives will get back to you shortly

World Cup at Any Price: Israelis Pay Four Times More – and Aren't Deterred

Even the high costs "won't stop Israelis" from flocking to the World Cup this coming summer

12.01.2026

"Real Madrid has a lot of Arab and ultra-Orthodox fans, who put politics aside"

Israel's community of Blancos fans numbers in the hundreds of thousands, with websites, pages, podcasts and organizations • "Pnia Madridista," the official organization, has 3,000 members who pay annual membership dues

16 Nov 2025

"No singer will come in the next 5 years": How Israel Became an Outcast in the Global Concert Market

We all knew that the war pushed back the chances of seeing an international artist perform in Israel, but producers are painting a grim forecast, according to which the "isolation" will continue for years: "They're afraid their career will be destroyed if they come here." Just ask producer Gadi Oron, who has already signed contracts with two major artists who got cold feet and canceled

24.7.2025

Beyoncé Kicked Off Her Tour with a Storm, and Israelis Are Already Preparing to Fly to See

Queen B's new, lavish tour has opened in the US and is already proving to be a spectacular celebration of music. Just before she arrives to perform in Paris and London, thousands of Israelis are already preparing to fly. So how much will it cost?

12.5.2025

Concerts Abroad, Beyoncé, El Clásico and More on the Economy Channel

Always Dreamed of a Vacation with a Concert, Here's How It's Done: Concerts in Europe for 2025

11.05.2025

Beyoncé, Oasis or Billie Eilish? The Guide to the Best-Value Concerts in Europe

Israeli audience favorite Coldplay will perform in the UK, Queen B and the white horse are landing in Paris and London, and Liam and Noel Gallagher are back to being a stadium band as if it's 1995 again • The skies have opened, but not by chance, for Israel's international concert market – and meanwhile, Europe and the artists setting the tone have a lot to offer • So how much will it cost you?

26/03/25

Unprecedented Concert Overload This Summer in Europe, Israelis Rush for Tickets

2025 is expected to be the year Israelis will for the first time prefer Beyoncé and Coldplay over Real Madrid and Barcelona: "We've never seen a summer this packed. For the first time, Israelis will prefer shows over sports events." And why do Israelis prefer flying to Prague over other cities?

17.3.2025

From Beyoncé to Coldplay: "Huge Demand for Music Legends' Concerts in Europe in 2025"

The music world is in a frenzy: 2025 is expected to be an unforgettable year for live-concert fans in Europe, as ticket demand hits its peak

10 Mar 2025

Definitely Not August: This Is the Month Everyone Wants to Fly Abroad Right Now

The freezing month of December has become the hottest thing on the travel calendar. With Christmas, concerts, football matches, fewer crowds and a different, more relaxed atmosphere. It's arriving in two weeks – and here are the main things awaiting this year for anyone who wants to join the celebration

17/11/24

A Madrid Derby, a Champions League Celebration and Christmas in England: How to Get to the Big Stadiums in Europe

Despite the National Security Council's recommendations, quite a few Israelis want to see football in Europe in the coming months • TikTik offers a wide range of packages in the best league in the world, on the continent's top competition, and also in La Liga

12 Nov 2024

Christmas Matches Are Coming: How Do You Watch English Football When There Are No Flights?

The Christmas matches were the crown jewel for football fans, but the war and the shortage of flights to London created no small number of difficulties.

3.11.2024

Crazy Numbers: How Many Israelis Were Supposed to Be at Taylor Swift's Concert? We Checked

Ticket agencies in Israel estimate it's in the many thousands • The star's concerts in Vienna were canceled after the arrest of two ISIS operatives who were planning an attack there • Some of the Israelis already in Vienna are already considering the option of moving on to London, to try to get new tickets

8 Aug 2024

Adele Returns to Perform in Europe This Summer After Years Away: How Much Is It Expected to Cost You?

After the Coldplay frenzy, Adele is coming for 10 shows at a stadium in Munich built especially for the performance. So when will the shows take place, and how much will a package cost Israelis that includes flight, accommodation and a ticket to the show?

A One-Time Opportunity: Affordable Packages for Adele's Summer Concert Run in Munich

The famous British singer's first European tour since 2016, at a massive stadium built especially for her. To mark the festive event, TikTik is offering a range of accommodation packages that include flight, lodging and tickets at special prices you shouldn't miss

26.06.24

Evening News 00:03:01 Euro 2024 Comes to Germany – How Much Will It Cost to Fly to Europe's Football Celebration?

Five Days to the Euro Frenzy: Anyone Who Wants to Fly to See Europe's Stars Up Close Will Have to Spend Thousands of Shekels on Flight and Match Tickets. The Prices for Europe's Football Celebration – and Can You Still Get a Ticket?

09.06.2024

The Opening Whistle Is Coming:

Europe's Football Celebration Is Underway: From Berlin to Munich and Frankfurt – If You Haven't Booked Yet, How Much Will You Pay for the Packages? How Will You Fly and Which Hotels Will You Stay In? We Sort It All Out for You

Coldplay, Sting and Taylor: How Israelis Are Affecting Ticket Prices in Europe

In the world of concerts and sports there are events considered "Israeli," including: El Clásico between Real Madrid and Barcelona, Adele and Coldplay. Thousands of Israelis arrived for the band's concert in Athens this week, but many also canceled their trip due to high flight prices – and flooded Europe with tickets: "Suddenly thousands of Israelis offered tickets for sale and crashed the market"

11.06.24

Want to Fly to Euro 2024? These Are the Best-Value Packages You'll Find

Germany's football celebration kicks off this week, as around 20,000 Israelis plan to take over the streets of Germany. We checked with TikTik the most affordable package prices, and found you some great deals. Everything you need to know, right here

11.06.2024

Still Not Too Late: How Much Will It Cost You to Fly to the Euros?

The tournament kicks off this weekend, and Israelis have flocked to Germany to get close to the stars. Packages for the group stage are still available – and what happens regarding the final stages?

10.6.2024

The Big Stars Won't Come to Israel. How Much Will It Cost You to See Them in Europe?

Israel's international concert industry has never seemed further from the lawns of HaYarkon Park • Despite the total silence since the war broke out, Israelis will continue flocking this coming summer to concerts by Taylor Swift, Coldplay and Adele • These are the most sought-after names, the destinations – and one big obstacle that has emerged along the way

17 May 2024

The IMTM 2024 Exhibition, PassportNews's Transparent Studio, Tickets for Concerts and Sports Events Abroad, TikTik

Everything You Need to Know Before Booking a Vacation That Includes a Ticket to a Great Concert or Match Abroad

8 Apr 2024

Lucy Aharish and Tzachi Halevy Fell Victim to a Scam: The Drama Revealed

Lucy Aharish revealed the big drama that unfolded in Rome, when Tzachi Halevy bought tickets to a Sting concert through Viagogo, and the tickets never arrived: "There are no tickets! Why???

16 Jul 2023

The Savings Plan with Keren Marciano – The Flight Price Frenzy Around the Best Concerts Abroad

16/08/23

The Savings Plan with Keren Marciano – How We Saved Tzachi Halevy and Lucy Aharish

Lucy Aharish and Tzachi Halevy flew to celebrate their 10th wedding anniversary at a Sting concert in magical Rome. The tickets, ordered from an international site abroad, never arrived, and guess who saved them? Link to the full story in the article

16 Jul 2023

The Crowd Never Stopped Dancing: Watch a Clip from The Weeknd's Amsterdam Show

The giant star is currently on a world tour. As part of the tour, he performed twice this past weekend – on June 23 and June 24 – in Amsterdam. Get a glimpse of both performances

27 Jun 2023

Dreaming of Seeing Beyoncé's Show? Get Your Cash Ready

In recent years, more and more Israelis have stopped waiting for their favorite artists to come to Israel – and simply fly to see them in other countries • So how much does a package that includes flight, hotel and a ticket to the big shows cost? Or Adar from "HaOlam HaBoker" went to check • And also: how to watch out for fakes

01.06.23

The Rush for Concerts Abroad: How Much Does It Cost to See the Big Stars?

All the Best-Value Concerts of This Summer – For Those Who Aren't Satisfied with Just Watching on Social Media. Beyoncé, Elton John, Coldplay or Harry Styles – none of them are coming to Israel anytime soon. But that's not stopping Israelis, who fly all the way to Europe to get as close as possible to the world's biggest artists

30 May 2023

Many Israelis Fell for It: Meet the Big Concert Ticket Scam

About to fly abroad and want to combine your favorite international artist's concert into your trip? • So you don't fall for it, experts explain what you must do before buying tickets – and what to do in case something goes wrong

30 May 2023

History: The First Commercial Flight from Israel to Qatar Takes Off

180 football fans took off for Doha on Tus Airways flight number 1162 ahead of the World Cup's opening match this evening. "I hope that in the future there will be more direct flights, regardless of the tournament"

20.11.2022

The First Flight from Israel to Qatar Lands in Doha

The plane of Cyprus's TUS airline landed in the country hosting the World Cup. The flight time was about an hour and a half, and passengers received a souvenir card with the word 'History' written on it

20 Nov 2022

Direct to Qatar: TikTik and TUS Airways Make History at Ben Gurion Airport

The World Cup Opens: 180 Israelis Will Fly Today at 11:00 on the Direct Flight from Tel Aviv to Doha to Watch the World's Biggest Football Celebration. See Photos from Ben Gurion Airport

20.11.22

The 10 Most Intriguing Matches of the 2022 World Cup – Cut Out and Save

TikTik Sports Tourism's team of experts sorts it out for you • Article number 2 in the series

13 Oct 2022

Getting Around Qatar on the Way to the World Cup

Doha, the capital of Qatar, hosts this year's World Cup matches, between the dates of November 20 and December 19, 2022. The city will turn into one giant football party, and we're here to help you make sense of a city not everyone knows. In partnership with TikTik. (Continued article)

10 Jun 2022

The World Cup in Qatar: A One-Time Opportunity to See History Up Close

The upcoming World Cup matches will be the last for Lionel Messi and Cristiano Ronaldo – and everyone wants to be there when it happens • The exotic destination only adds to the experience • TikTik CEO Gabriel Mizrahi recommends – book World Cup packages early

3 Oct 2022

Qatar for Beginners – Everything the Colorful Country Has to Offer, Not Just for Fans

Qatar is hosting this year's World Cup matches, between the dates of November 20 and December 19. The city of Doha is becoming a meeting point for masses of fans from around the world, in a once-in-a-lifetime event that Israelis are attending too. Here's everything you need to know before you fly.

30.09.2022

Easier to Get to the World Cup? Package Prices for Matches in Qatar Revealed

Sports tourism company TikTik offers Israelis who want to travel to the World Cup in Qatar the option to pay for the vacation with "Blender," in a wide payment installment plan outside the credit framework

19.09.2022

For Now: TUS Airways Is the Only Airline That Will Operate Flights from Israel to the World Cup in Qatar

The airline is expected to operate at least 7 flights from Tel Aviv to Doha with a technical stop in Larnaca, Cyprus. The frequency of flights to the World Cup matches in Qatar may increase according to demand

29.06.22

Billie Eilish, Coldplay and Ed Sheeran: How Much Will a Deal to See Shows Abroad Cost You?

Many Israelis are currently booking packages abroad that include flight, hotel and a concert. So how much will it cost you to see Billie Eilish in Paris, Coldplay in Berlin, or Harry Styles in London?

16.05.22

Where Do You Buy Tickets and How Do You Fly Cheaply? The Complete Guide for Tourists at the World Cup in Qatar

300 days before the world's biggest football event, we checked which packages are on offer, when the best time to book is, whether there is COVID insurance, how you can enter a country that has no diplomatic relations with Israel, and a host of other important questions

25.1.21

Israelis Entering Qatar, the Problems and the Prices

A year before the World Cup: Israelis will be able to fly, and tourism organizers estimate that around 20,000 will do so. On the room shortage, ticket costs and concerns: all the details you need to know

20.11.2021

Arrive Prepared: The Euro Tourist's Guide to Budapest

Flying to the Tournament but Not Sure What the Rules Are? All the Answers Here

16.06.21

How Much Will It Cost to Fly to Euro 2021 Matches?

Tourism companies have already begun marketing packages to Hungary and England, for matches to be played in 11 cities across Europe • One of the significant matches will pit Ronaldo against Mbappé

09.05.2021

Dreaming in Spanish: A Football Trip to Madrid

Within about a week, Spain's capital will host some of the best football matches in the world. Among the matches: El Clásico and the Champions League Round of 16. How do you get tickets, and what do you do in the city during that time? Everything you need to know

28.01.2020

El Clásico Is Just the Dessert: The Crazy Package for Football Fans

The sports packages that will take you to this year's Round-of-16 stages, which promise to be fascinating – the cherry on top – El Clásico packages.

9.1.2020

They Won't Vote: The Israelis Flying to the Champions League

About 3,000 people will use Election Day off to see a match in Europe

16.9.19

Celebrating a Bat Mitzvah with Ariana Grande

The Phenomenon Sweeping Israeli Youth

12.09.19

Traveling with Champions

PassportNews and TikTik invite you to Europe's biggest football event. After the transfer window closed and hundreds of millions of euros changed hands between the world's biggest football clubs. It's time to see Messi and Ronaldo's performances up close

06.09.2019

From Ed Sheeran to Sting: How to Get to the Best-Value Concerts Without Emptying Your Pockets

The concert season in Europe is at its peak and many companies are offering tempting packages. But in a large number of cases, booking flight, hotel and a concert ticket independently – can cut your cost by up to 40% • Barcode

16.7.2019

From Ed Sheeran to Eddie Vedder: We Were at the Hottest Festival in Florence

Emanuel Elbaz-Phelps responded to what Avri Gilad said about her in an interview for the "7 Nights" supplement of "Yedioth Ahronoth": "Facts don't interest you," she wrote on her Facebook account. Gilad didn't stay silent and replied with a post of his own

23.06.19

Trip and Concert: Recommendations Ahead of Beyoncé and Jay-Z's Tour

From the moment we heard about Beyoncé and Jay-Z's new tour last week, ticket booking sites crashed, and along with them so did travel and tourism sites. So if you've already bought a ticket to the big show, or are still on the fence – the following article will sort it out for you

27.03.18

Traveling to See the World Cup in Russia? Everything You Need to Know

It's starting: the 2018 World Cup will take place in about five months in Russia. Given the close proximity to Israel, thousands of football fans are planning to watch the matches as close as possible. So when should you book tickets, and how do you combine the football experience with a trip around the region…

25.01.18

Real Madrid and the War on Counterfeit Tickets

According to official Real Madrid publications, the number of the team's fans worldwide stood at about 450 million in 2017. An astonishing and almost unimaginable figure. On the other hand, the number of seats at the "Santiago Bernabéu" stadium, even after the planned expansion, will stand at just over 90,000…

02.02.2018

How More Israelis Than French People Ended Up at a Paris Saint-Germain Match in Madrid

At the Bernabéu you mostly hear Israelis, the flight attendants learned to answer in Hebrew and the taxi drivers keep picking up more football fans from Israel with bags full of gear. At tonight's match in Madrid there will be more football fans from Israel than from anywhere else in the world, except Spain. Yaniv Tochman and Maya Bnaya on the phenomenon

14.02.18

Not for the Spontaneous: Record Ticket Prices for Chelsea – Barça

Beitar Jerusalem scarves alongside those of Real Madrid. The 55-year-old kibbutznik who hasn't forgotten where his love for the game came from. And the lesson learned by 4,000 Israelis at the Bernabéu. Yehuda Sfarad also enjoyed the artistry of Ronaldo and Neymar, and perhaps even more so how football brings everyone together

20.02.18

Conquering Spain: Between the Bernabéu and Superland

21.2.18

World Cup Fever: Thousands of Israelis Have Already Secured Their Spot

Estimates speak of at least ten thousand Israelis who will travel to the World Cup this year. Thousands of them have already reserved tickets. Direct flights, discounted tickets and no shortage of gimmicks.

7.3.18

A Blow to the Wallet: Why Are Chelsea Tickets More Expensive Than Tottenham's?

Is the Chelsea–Barça meeting more interesting than the return match between Tottenham and Juventus in the Champions League? TikTik's CEO explains the phenomenon of peak ticket prices in the secondary market

7.3.18

How Much Will It Cost Us to Fly to the World's Biggest Football Celebration in June?

According to estimates, at least 10,000 Israelis will travel to at least one World Cup match. At least five thousand of them have already reserved tickets – and paid less than what anyone booking now will pay, and much less than those who wait even longer.

02.03.2018

A Partnership Between El Al and TIK TIK

The Frequent Flyer Club and TikTik invite you to a football match in Barcelona.

Rock, Spa and Casino in Budapest: 24 Attractions You Can't Miss

Looking for the perfect Sukkot destination? You've found it. On October 13, Budapest will host one of the great rock singers of the 1980s, Sting, lead singer of the band POLICE, drawing thousands of Israelis to the city. In his honor, and in honor of those traveling to the city over the holiday, we've put together a glimpse and a taste of what Budapest has to offer…

05.07.2017

Thinking of Traveling to the World Cup? We've Compiled the Prices of All the Packages for the Event

In June, the opening whistle will sound for the World Cup, held this time in Russia. After FIFA already published the official match ticket prices, Israeli travel agents have now begun marketing a variety of accommodation packages, from the group stage all the way to the final…

19.10.2017

"Super Premium" – Have You Heard of It Yet?

Get to know the "Super Premium" packages: an especially high-end sports tourism experience that includes private airport transfers, access to hospitality lounges, expedited airport screening, preferred seats or viewing boxes, first-class hotels and that's not even all…

17.10.2017

football, not only for sports and concert fans of every age. We've put together some recommended tourist sites for you

The Santiago Bernabéu football stadium – the giant stadium is amazing even for those who aren't die-hard sports fans, and holds about 80,000 seats. A stadium tour is an extraordinary experience. You can book a self-guided tour or one with a dedicated guide. The tour includes access to the stands, the club's history museum…

26.9.17

Crazy About Football? 5 Matches You Can't Miss in the Coming Year

Want to experience the pinnacle of world football up close? Feel the electric atmosphere on the pitch? Here are the five key football matches in the coming year that are a must-attend. Football fans among you surely know what football addiction feels like…

27.10.17

The Guide to Concert and Event Trips Abroad | YNET Interview with TikTik's CEO

How much we love trips and vacations abroad, how much we love live music concerts or big football matches. When you combine it all together you get a pretty perfect trip, but it can also be ruined easily – just one mistake is enough. Here are the tips that will help you avoid the traps the scammers in this field set…

24.9.17

A Gateway to Scalping: The Israeli Market Is Flooded with Thousands of Tickets | Interview with TikTik's CEO on ONE

Although Israel didn't qualify for the World Cup, demand in Israel for tournament tickets is in the global top 10, but the average football fan could still get burned and overpay. The first ticket sales phase will only end in another week and a half, yet more than a million and a half ticket requests have already come in…

1.11.17

Buying Tickets for a Match Abroad? Tips and Warnings | Article by TikTik CEO – Gabriel Mizrahi

You've finally decided to make the dream come true and fly to see your favorite team, you already have a date and found a flight at an appealing price. All that's left is to lock in a match ticket, and you can start packing. But how do you make sure you've made the ideal purchase…

27.10.17

Dangerous Tickets: FIFA Issues a Warning to Fans

Ahead of the final ticket sales round for the World Cup, FIFA wants to warn the public about the risks of buying from unauthorized sources. How do you know the tickets you bought are valid? Just 88 days remain until the 2018 World Cup's opening whistle, and ticket mania continues to sweep the entire world…

29.03.18

World Cup Frenzy: How Much Will It Cost You to Fly to Russia at the 90th Minute?

Ahead of the World Cup, which opens in ten days, there has been a rush of Israelis for vacation packages to Russia. Over the past six months, travel companies have begun marketing vacation packages to the cities of Moscow, St. Petersburg and Sochi, with the package including a direct flight, a 3-4 star hotel and a match ticket…

04.06.18

A Week to the World Cup: 6,000 Israelis Have Already Secured Their Spot in Russia

Everything is set and ready for the World Cup matches to kick off, exactly one week from now at the Luzhniki Stadium in Moscow. 32 national teams from around the globe are set to give us a month of top-quality, excellent football. Add to that millions of viewers worldwide who will be watching the matches, plus hundreds of thousands more who will take their love for the sport one step further…

07.06.2017

A Few Things You Need to Know About a Summer Vacation in Paris

On July 21-22, the city will host the renowned music festival "Lollapalooza," featuring rare acts like Depeche Mode, Gorillaz, The Killers and others. What else? Beyoncé and her husband, Jay-Z, are set to rock the city (twice) at the Stade de France, in one of the most talked-about and best shows in recent times, taking place on July 14 and 15…

11.07.17

Hit Machine

Article on Israel Hayom – click here to read the article

13.07.17

The Most Expensive Ticket Israelis Bought for the World Cup Final: $13,500

A final ticket sold (on TikTik) for as much as $4,200 – but that's not even the most expensive ticket: a ticket to the final match including VIP hospitality and box viewing cost $13,500 – 10 executives at an Israeli investment firm bought tickets like that. And that's not even the most expensive hospitality package…

16.07.17

We Were There: A Record Number of Israeli Fans at the 2018 World Cup

No shortage of records were broken at the thrilling World Cup in Russia – Ronaldo claimed the title of oldest player to score a hat-trick, Egypt's goalkeeper became the oldest player ever to compete in the tournament, and thanks to VAR, the tournament also set a new record for penalties…

16.07.17

Opening Whistle: The Dates for Next Season's Super Clásico Are Announced

"From the moment the draw was announced, dozens of inquiries came into our call center," says Gabriel Mizrahi, CEO of TikTik Sports and Concert Tourism. "Demand right now is mainly for the Clásico in Barcelona in October, no less than demand was last year, and Ronaldo's absence isn't being felt at all"…

30.07.17

Despite the Warnings: Israelis Keep Getting Scammed on the "Viagogo" Ticket Site

The Consumer Protection Authority issued a warning against the site years ago already, but the number of victims just keeps growing. "The main problem is that we don't know who we bought the tickets from or how reliable they are," explained Gabriel Mizrahi, CEO of "TikTik Sports and Concert Tourism."

09.08.2018

Buying Tickets for a Match Abroad? Tips and Warnings

Ticket sites abroad pop up every day like mushrooms after the rain, and it's very hard for anyone inexperienced to tell the differences and watch out for "scams." What do we mean by scams? A ticket that turns out to be invalid only once you reach the stadium, a ticket bought online that never arrives at all…

16.07.17

Israeli Frenzy: 15,000 Fans Will Fly to the Champions League

Israel is considered one of the world's biggest sports consumers. Every season, around 8,000 Israelis fly to Premier League stadiums…

31.03.19

Israelis Are Rushing for Spice Girls Tickets: "Even Bigger Frenzy Than Coldplay"

Amid a worldwide rush for tickets to the Spice Girls' reunion concerts in Britain in summer 2019, there has also been high demand from Israelis for the shows. "There hasn't been a frenzy like this, not even for Coldplay's sales. Most customers are women aged 30 and up"…

02.11.18

Election Week? Israelis Are Flocking to "Football Week in England"

Despite the elections taking place on Tuesday, over a thousand Israelis will fly to London as early as this weekend. On the menu: the League Cup semifinal between Kyle Walker's Brighton and Manchester City, who will host Tottenham on Election Day as part of the Champions League quarterfinal

03.04.19

What's the Most In-Demand Match in the Champions League?

This year's Champions League draw has lined up several exciting meetings, and sports tourism companies are reporting an unusually intense frenzy. "From the moment the match dates were published, our call center was flooded with inquiries," TikTik's Gabriel Mizrahi tells us. "The winning combination of the matches' appeal and the Passover break is very noticeable."

03.10.18

Skipping the Elections for Football

Gabriel Mizrahi, CEO of TikTik, explains the phenomenon: "Every football fan dreams of catching two or three big matches in a single vacation. That's only possible once every few years, in the big tournaments like the World Cup, so when a dream football vacation like that becomes possible, thousands fly especially

28.03.2019