{"id":52233,"date":"2024-12-04T11:49:40","date_gmt":"2024-12-04T09:49:40","guid":{"rendered":"https:\/\/www.tiktik-online.co.il\/?page_id=52233"},"modified":"2026-09-28T13:35:40","modified_gmt":"2026-09-28T10:35:40","slug":"about","status":"publish","type":"page","link":"https:\/\/www.tiktik-online.co.il\/en\/about\/","title":{"rendered":"About the TikTik website"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"52233\" class=\"elementor elementor-52233\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d890e5a e-flex e-con-boxed e-con e-parent\" data-id=\"d890e5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91b251c elementor-widget elementor-widget-heading\" data-id=\"91b251c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">About the TikTik website<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6047886 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"6047886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d900bd4 elementor-widget elementor-widget-text-editor\" data-id=\"d900bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>TikTik Travel Services \u2014 who we are<\/h2>\n<p>\u05d8\u05d9\u05e7\u05d8\u05d9\u05e7 \u05ea\u05d9\u05d9\u05e8\u05d5\u05ea \u05e1\u05e4\u05d5\u05e8\u05d8 \u05d5\u05d4\u05d5\u05e4\u05e2\u05d5\u05ea \u05d1\u05e2&quot;\u05de (TikTik Sport and Events Tourism Ltd) \u05d4\u05d9\u05d0 \u05d7\u05d1\u05e8\u05ea \u05ea\u05d9\u05d9\u05e8\u05d5\u05ea \u05d9\u05e9\u05e8\u05d0\u05dc\u05d9\u05ea \u05d4\u05de\u05ea\u05de\u05d7\u05d4 \u05d1\u05de\u05db\u05d9\u05e8\u05ea \u05db\u05e8\u05d8\u05d9\u05e1\u05d9\u05dd \u05dc\u05de\u05e9\u05d7\u05e7\u05d9 \u05db\u05d3\u05d5\u05e8\u05d2\u05dc, \u05d4\u05d5\u05e4\u05e2\u05d5\u05ea \u05d5\u05d7\u05d1\u05d9\u05dc\u05d5\u05ea \u05e0\u05e1\u05d9\u05e2\u05d4 \u05d1\u05d0\u05d9\u05e8\u05d5\u05e4\u05d4 \u05d5\u05d1\u05e2\u05d5\u05dc\u05dd. \u05d4\u05d7\u05d1\u05e8\u05d4 \u05e8\u05e9\u05d5\u05de\u05d4 \u05de\u05e9\u05e0\u05ea 1997 (\u05d7.\u05e4 512550898) \u05d5\u05e4\u05d5\u05e2\u05dc\u05ea \u05de\u05ea\u05dc \u05d0\u05d1\u05d9\u05d1, \u05e2\u05dd \u05d3\u05d9\u05e8\u05d5\u05d2 4.9 \u00b7 \u05de\u05d0\u05d5\u05ea \u05dc\u05e7\u05d5\u05d7\u05d5\u05ea \u05de\u05de\u05dc\u05d9\u05e6\u05d9\u05dd, \u05d5-4.8 \u05de\u05ea\u05d5\u05da 5 \u05d1-269 \u05d1\u05d9\u05e7\u05d5\u05e8\u05d5\u05ea \u05d1-Google Maps. \u05d8\u05d9\u05e7\u05d8\u05d9\u05e7 \u05d4\u05d9\u05d0 \u05e2\u05e1\u05e7 \u05de\u05e9\u05e4\u05d7\u05ea\u05d9 \u05e9\u05de\u05e0\u05d5\u05d4\u05dc \u05e2\u05dc \u05d9\u05d3\u05d9 \u05de\u05e9\u05e4\u05d7\u05ea \u05de\u05d6\u05e8\u05d7\u05d9, \u05d5\u05de\u05e6\u05d9\u05e2\u05d4 \u05e9\u05d9\u05e8\u05d5\u05ea \u05d0\u05d9\u05e9\u05d9 \u05d1\u05e2\u05d1\u05e8\u05d9\u05ea \u2014 \u05de\u05d4\u05e8\u05d2\u05e2 \u05e9\u05d1\u05d5\u05d7\u05e8\u05d9\u05dd \u05db\u05e8\u05d8\u05d9\u05e1 \u05d5\u05e2\u05d3 \u05d4\u05d7\u05d6\u05e8\u05d4 \u05d4\u05d1\u05d9\u05ea\u05d4.<\/p>\n\n<section class=\"legal-identity\" aria-label=\"The company&#039;s legal details\">\n  <h2>Who is behind TikTik<\/h2>\n  <p>\n    TikTik Sports &amp; Concert Tourism Ltd., Co. No. 512550898, is a private Israeli company\n    incorporated on 12 November 1997. It is registered as active with the Registrar of Companies and is not marked\n    as a company in breach. The last annual report it filed was for 2025.\n  <\/p>\n  <p>\n    Every one of these details can be independently verified against the Registrar of Companies database of the Corporations\n    Authority at the Ministry of Justice:\n    <a href=\"https:\/\/ica.justice.gov.il\/\" rel=\"nofollow noopener\" target=\"_blank\">Company search by corporation number on the Corporations Authority website<\/a>.\n  <\/p>\n<\/section>\n\n<h2>What we offer<\/h2>\n<p><strong>tickets to football matches<\/strong> \u2014 we sell tickets to Europe's biggest leagues: the Premier League (<a href=\"https:\/\/www.tiktik-online.co.il\/en\/product_teams\/england\/\">England<\/a>), La Liga (<a href=\"https:\/\/www.tiktik-online.co.il\/en\/product_teams\/spain\/\">Spain<\/a>), the Bundesliga (<a href=\"https:\/\/www.tiktik-online.co.il\/en\/product_teams\/%d7%92%d7%a8%d7%9e%d7%a0%d7%99%d7%94\/\">Germany<\/a>), Serie A (<a href=\"https:\/\/www.tiktik-online.co.il\/en\/product_teams\/italy\/\">Italy<\/a>) and the Champions League. That's hundreds of matches a season, with seats across every price level \u2014 from Category 3 behind the goal to VIP in the front rows.<\/p>\n<p><strong>Packages for the European football season<\/strong> \u2014 the Champions League and the major leagues, from August 2026 to May 2027. A package that includes a match ticket, flights, and a hotel \u2014 everything packaged and coordinated, with a hotel close to the stadium and a flight that lands before the match, not after. We help you choose which match is worth flying to on your dates.<\/p>\n<p><strong>Concert Tickets<\/strong> \u2014 concerts by international artists in Europe and around the world. We also get tickets for events that sell out fast \u2014 from big festivals to intimate shows.<\/p>\n<p><strong>Complete travel packages<\/strong> \u2014 not just a ticket. We build packages that include a ticket to the match or concert, flights, a hotel, and arrival arrangements. A customer who books through us gets a ready-made plan \u2014 no need to search for flights separately and a hotel separately. Every package is personally tailored: you choose the match, the city, the hotel level, and we put it all together.<\/p>\n\n<h2>Our story<\/h2>\n<p>TikTik was founded and registered in 1997 by the Mizrahi family, out of a genuine passion for football and travel. What started as a small business helping friends get tickets to matches in England grew into a company that serves thousands of Israeli customers a year.<\/p>\n<p>We're a family business, and that's how we operate: every customer gets a personal response, not an anonymous call center. When you call TikTik, you speak with someone who knows the stadiums, knows where the good seats are, and can recommend a hotel close to the ground.<\/p>\n<p>Our offices are located at 3 HaMelacha St., Tel Aviv \u2014 a registered Israeli business with a physical address, not an anonymous website.<\/p>\n\n<h2>How it works<\/h2>\n<p>Booking with TikTik is simple and happens in three steps:<\/p>\n<p><strong>Step 1 \u2014 choose an event.<\/strong> Browse the site and find the match or concert you're interested in. You can search by team, league, city, or date. Every event shows prices by seating category.<\/p>\n<p><strong>Step 2 \u2014 book.<\/strong> Choose your seats, fill in your details, and pay. Payment is secure and you can pay by credit card. Anyone who wants a full package can add flights and a hotel in the same process.<\/p>\n<p><strong>Step 3 \u2014 receive and enjoy.<\/strong> Tickets are sent by email or through the club's app, depending on the type of event. Before you travel, we give you all the information you need \u2014 how to get to the stadium, what you're allowed to bring in, and where's good to eat before the match. And if something changes at the last minute \u2014 we're available by phone and WhatsApp.<\/p>\n\n<section class=\"guarantee\" aria-label=\"TikTik&#039;s guarantee\">\n  <h2>Our guarantee \u2014 three situations, three answers<\/h2>\n\n  <h3>1. If the ticket didn't reach you due to our fault<\/h3>\n  <p>\n    Our first step is always <strong>an alternative ticket<\/strong> of the same value or higher,\n    at no extra cost. If we couldn't provide an alternative ticket in time \u2014\n    <strong>you get 150% back: the full amount you paid, refunded, plus a credit of\n    50% of that amount toward your next purchase.<\/strong> We initiate this, not you \u2014 no form\n    and no request needed.\n  <\/p>\n\n  <h3>2. If the event is cancelled or postponed<\/h3>\n  <p>\n    Here it's not up to us but up to the event organizer, so the policy varies from event to event.\n    In practice, it's one of two things: <strong>a ticket for the new date<\/strong>, or <strong>a refund of\n    the ticket's value<\/strong>. We handle this with them and update you on the options\n    for that specific event.\n  <\/p>\n\n  <h3>3. If you changed your mind or your plans changed<\/h3>\n  <p>\n    A ticket to an event is <strong>non-refundable \u2014 the cancellation fee is 100%<\/strong>.\n    This is true with every ticket seller in the world, because the ticket is purchased on your behalf the moment you order\n    and cannot be returned. We're stating this here explicitly so you know it before\n    the purchase, not after.\n  <\/p>\n\n  <p>\n    In one line: <strong>If we didn't deliver \u2014 150% back. If the event was cancelled \u2014\n    a new date or a refund. If your plans changed \u2014 the ticket is non-refundable.<\/strong>\n  <\/p>\n<\/section>\n\n<p><strong>Guaranteed ticket<\/strong> \u2014 every ticket sold through us is genuine and valid. We don't sell tickets we're not sure we can deliver.<\/p>\n<p><strong>Support up to and after the event<\/strong> \u2014 if there's a problem getting into the stadium, if the match is postponed, if a flight changes \u2014 we're here. You don't have to deal with parties abroad on your own. Just call 073-272-6000 and speak with an Israeli who handles it.<\/p>\n\n<h2>Why choose TikTik<\/h2>\n<p><strong>A high, proven rating<\/strong> \u2014 4.9 \u00b7 hundreds of customers recommending it, 4.8\/5 across 269 reviews on Google Maps. These numbers are based on real customers who came back from their trip and rated the experience.<\/p>\n<p><strong>Registered track record since 1997<\/strong> \u2014 we're not new to this field. We've seen seasons, tournaments, league changes, and mishaps \u2014 and we know how to handle every situation. When a flight is cancelled or a match is postponed, we're here with a solution.<\/p>\n<p><strong>A registered Israeli business<\/strong> \u2014 a limited company, with an address at 3 HaMelacha St., Tel Aviv, and an Israeli phone number. You can come to the office, you can call, you can send an email. We don't hide behind a contact form.<\/p>\n<p><strong>End-to-end service in Hebrew<\/strong> \u2014 from the moment of booking, through trip preparations, to on-the-ground assistance. You don't have to deal with English-language customer service when something goes wrong.<\/p>\n<p><strong>A legal win as proof of credibility<\/strong> \u2014 the court ordered Espresso Club to compensate TikTik NIS 95,000 \u2014 evidence that we're a company that stands its ground and operates legally and professionally.<\/p>\n\n<h2>TikTik in the media<\/h2>\n<p>The company was covered by Globes, one of Israel's leading business publications:<\/p>\n<p><a href=\"https:\/\/www.globes.co.il\/news\/article.aspx?did=1001246259\" target=\"_blank\" rel=\"noopener\">A Globes article about TikTik<\/a><\/p>\n<p>In addition, TikTik won a lawsuit against Espresso Club and received compensation of NIS 95,000 \u2014 an event that strengthened the company's standing as a serious and reliable player in the field.<\/p>\n<p>Other Israeli media outlets regularly turn to TikTik for professional insight into the international ticket market, sports tourism trends, and planning trips to major sporting events.<\/p>\n\n<h2>Contact us<\/h2>\n<ul>\n<li><strong>Phone:<\/strong> 073-272-6000<\/li>\n<li><strong>Email:<\/strong> info@tiktik.co.il<\/li>\n<li><strong>Address:<\/strong> 3 HaMelacha St., Tel Aviv-Yafo, 6721508<\/li>\n<li><strong>WhatsApp:<\/strong> Available through the site<\/li>\n<\/ul>\n<p><strong>Want to talk about tickets to a match, a concert, or a travel package?<\/strong><br>Call 073-272-6000 or send a message on WhatsApp.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15b92e2 elementor-widget elementor-widget-spacer\" data-id=\"15b92e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u05d8\u05d9\u05e7\u05d8\u05d9\u05e7 \u05e9\u05d9\u05e8\u05d5\u05ea\u05d9 \u05ea\u05d9\u05d9\u05e8\u05d5\u05ea \u2014 \u05de\u05d9 \u05d0\u05e0\u05d7\u05e0\u05d5 \u05d8\u05d9\u05e7\u05d8\u05d9\u05e7 \u05ea\u05d9\u05d9\u05e8\u05d5\u05ea \u05e1\u05e4\u05d5\u05e8\u05d8 \u05d5\u05d4\u05d5\u05e4\u05e2\u05d5\u05ea \u05d1\u05e2&quot;\u05de (TikTik Sport and Events Tourism Ltd) \u05d4\u05d9\u05d0 \u05d7\u05d1\u05e8\u05ea \u05ea\u05d9\u05d9\u05e8\u05d5\u05ea \u05d9\u05e9\u05e8\u05d0\u05dc\u05d9\u05ea \u05d4\u05de\u05ea\u05de\u05d7\u05d4 \u05d1\u05de\u05db\u05d9\u05e8\u05ea \u05db\u05e8\u05d8\u05d9\u05e1\u05d9\u05dd \u05dc\u05de\u05e9\u05d7\u05e7\u05d9 \u05db\u05d3\u05d5\u05e8\u05d2\u05dc, \u05d4\u05d5\u05e4\u05e2\u05d5\u05ea \u05d5\u05d7\u05d1\u05d9\u05dc\u05d5\u05ea \u05e0\u05e1\u05d9\u05e2\u05d4 \u05d1\u05d0\u05d9\u05e8\u05d5\u05e4\u05d4 \u05d5\u05d1\u05e2\u05d5\u05dc\u05dd. \u05d4\u05d7\u05d1\u05e8\u05d4 \u05e8\u05e9\u05d5\u05de\u05d4 \u05de\u05e9\u05e0\u05ea 1997 (\u05d7.\u05e4 512550898) \u05d5\u05e4\u05d5\u05e2\u05dc\u05ea \u05de\u05ea\u05dc \u05d0\u05d1\u05d9\u05d1, \u05e2\u05dd \u05e2\u05e8\u05d1\u05d5\u05ea 100% \u05de\u05ea\u05d5\u05da 5 \u05e2\u05dc \u05d1\u05e1\u05d9\u05e1 \u05dc\u05e7\u05d5\u05d7\u05d5\u05ea \u05d9\u05e9\u05e8\u05d0\u05dc\u05d9\u05dd \u05d1\u05d0\u05ea\u05e8 \u05d5-4.8 \u05de\u05ea\u05d5\u05da 5 \u05d1-269 \u05d1\u05d9\u05e7\u05d5\u05e8\u05d5\u05ea [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":54,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-52233","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/pages\/52233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/comments?post=52233"}],"version-history":[{"count":9,"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/pages\/52233\/revisions"}],"predecessor-version":[{"id":91512,"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/pages\/52233\/revisions\/91512"}],"wp:attachment":[{"href":"https:\/\/www.tiktik-online.co.il\/en\/wp-json\/wp\/v2\/media?parent=52233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}